Cancellation Policy
Read about our guidelines for cancellations and refunds at Makarska Exklusiv.
We understand that travel plans can change. Please review our cancellation policy below to understand how cancellations are handled and any applicable charges.
1. General Policy
Cancellations are subject to charges based on the number of days prior to the scheduled check-in date. The applicable cancellation fee will be deducted from the total booking amount, and any remaining balance will be refunded accordingly.
2. Cancellation Charges
More than 50 days before arrival
- Cancellation fee: 30% of the total booking amount
- Refund: Remaining balance will be refunded
Between 49 and 30 days before arrival
- Cancellation fee: 50% of the total booking amount
- Refund: Remaining balance will be refunded
Between 29 and 1 day before arrival
- Cancellation fee: 100% of the total booking amount
- Refund: No refund applicable
3. Additional Notes
The personal data you provide to Makarska Exklusiv d.o.o. may be used for various purposes depending on your relationship with Makarska Exklusiv d.o.o., for example:
- All cancellation requests must be submitted in writing via email.
- Refunds, where applicable, will be processed to the original payment method.
- Processing times may vary depending on the payment provider.
- No-shows are treated as last-minute cancellations and are non-refundable.
Need Assistance?
If you have questions regarding your booking or cancellation, please contact our support team. We're here to help.
